Vacancies at PCAP

PCAP is advertising two new vacancies. 

1. ENGAGEMENT AND ADMINISTRATION OFFICER

About the Role: This is a project personnel role aimed at enabling PCAP to successfully achieve the engagement and administration objectives of its Hope After Covid project in Medway and Swale. Hope After Covid is a 2-year project funded by the National Lottery Community Fund. Through this project, PCAP seeks to improve the wellbeing, mental health and social engagement of up to 100 residents of Medway and Swale who have been affected by Covid, either because of bereavement, illness, long Covid, loss of employment, or social isolation. The Engagement and Administration Officer will work to enable PCAP to achieve the following objectives:

• Engaging with the various project partners and stakeholders;
• Actively recruiting Medway and Swale participants for the Hope After Covid project;
• Following up with participants to ensure that they actively take part in the Hope After Covid activities, and remain engaged and enthusiastic;
• Developing and expanding PCAP’s network of contacts throughout Medway and Swale;
• Creating and managing online folders for forms including registration, initial assessment questionnaires, attendance and feedback;
• Administrating and updating the PCAP website and social media platforms;
• Assisting with the design, administration and promotion of social engagement events;
• Additional tasks as assigned by the PCAP Executive Director.

Key Responsibilities: 

We are looking for a competent, dynamic and enthusiastic Engagement and Administration Officer, with relevant prior experience and proven local contacts to enable PCAP to fulfil the aforementioned objectives. Key responsibilities include:

• Supporting the day-to-day recruitment and management of project participants;
• Raising PCAP’s profile throughout Medway and Swale to facilitate the achievement of the Hope After Covid goals;
• Supporting PCAP in achieving its engagement, recruitment, outreach and administrative targets;
• Organising regular stakeholders’ meetings, taking notes and producing accurate minutes;
• Working closely with the operational team to ensure that all reports are submitted on time;
• Occasionally attending external events as a PCAP representative in Medway and Swale;
• Building a pipeline of potential partners and influential stakeholders to magnify the positive impact of PCAP’s Hope After Covid project, and its long-term sustainability.

Level of Skills/ Experience: 

This is a flexible position that would be ideal for a candidate looking for part-time work. You will be operating both from the PCAP office in Gillingham (exact location TBC, we are currently in discussion with the Sunlight Centre, ME7 1LX) and from home with occasional events and travel to represent PCAP at relevant engagements. All travel expenses outside your office location will be reimbursed.

We are seeking someone who:

• Easily connects with people and treats them with empathy and compassion;
• Has the existing networks and contacts necessary to successfully deliver engagement goals in Medway and Swale, especially in Gillingham, Chatham, Rochester, Sittingbourne, Faversham and the Isle of Sheppey;
• Has the required administrative experience to carry out relevant admin tasks;
• Is a proficient user of Excel programme, spreadsheets, and online filesharing platforms;
• Possesses the ability to contribute to the development, implementation and continuous improvement of excellent monitoring, reporting and evaluation processes;
• Displays the emotional intelligence, cultural sensitivity and empathy necessary to establish positive and supportive relationships with project participants;
• Is reliable in terms of working independently and remotely, and implementing agreed actions;
• Possesses excellent written and oral communication skills in English;
• Is confident at networking and engaging with stakeholders at all levels and taking the lead on engagement tasks;
• Has outstanding interpersonal and teamwork skills, with the ability to work across the team and deliver on common goals;
• Takes a positive, communicative and proactive approach to work and problem-solving;
• Is keen to build and develop the role as suits the needs of the organisation.

Subject to availability of funds for salaries, opportunities for further paid work and career development (including full-time and permanent position) will be offered to the right candidate.

Kindly note: a clear enhanced DBS certificate is mandatory for this role that involves working with vulnerable people. PCAP will cover all costs related to the DBS checks.

To apply, please email your CV to info@pcap.org.uk with a covering letter stating why you are interested in this role.

Please find the PDF of the full role here.

Please note that suitable candidates could be interviewed and selected before the deadline, so apply early!

2. TRAINING OFFICER

Project Role

This is an essential project personnel role aimed at enabling PCAP to successfully train people participating in its Hope After Covid project in Medway and Swale. Hope After Covid is a 2-year project funded by the National Lottery Community Fund. Through this project, PCAP seeks to improve the wellbeing, mental health and social engagement of up to 100 residents of Medway and Swale who have been affected by Covid, either because of bereavement, illness, long Covid, loss of employment, or social isolation. The Training Officer will strive to enable PCAP to achieve the following objectives:

• Successfully training project participants using PCAP’s unique training model;
• Delivering effective training sessions tailored to the specific needs of each participant;
• Increasing participants’ capacity to overcome the negative impact of Covid on their lives;
• Enhancing project participants’ self-confidence and ability to achieve their goals;
• Building strong and empathetic relationships with project participants that would lead to their post-training engagement with PCAP;
• Additional tasks as assigned by the PCAP Executive Director.

Key Responsibilities: 

We are looking for a competent, dynamic and enthusiastic Training Officer, with relevant prior experience and the capacity to enable PCAP to fulfil the aforementioned objectives. Key responsibilities include:

• Liaising with the Executive Director to design effective training packages for participants;
• Delivering wellbeing, relaxation and self-improvement sessions to project participants after a successful induction period;
• Devising appropriate data requirements to enable tracking of participants’ journey from enrolment to post-training engagement;
• Monitoring, measuring and reporting on the impact of the training packages;
• Working smoothly with relevant colleagues and project partners to ensure a long-lasting legacy for PCAP’s Hope After Covid project.

Level of Skills/ Experience: 

This is a flexible position that would be ideal for a candidate looking for part-time work. You will be operating both from the PCAP office in Gillingham (exact location TBC, we are currently in discussion with the Sunlight Centre, ME7 1LX) and from home, with frequent travels to deliver training sessions throughout Medway and Swale. All travel expenses outside your office location will be reimbursed.

We are seeking someone who:

• Easily connects with project participants and treats them with empathy and compassion;
• Displays the emotional intelligence, cultural sensitivity and empathy necessary to establish positive and supportive relationships with project participants;
• Has at least a year’s experience in training, teaching or coaching;
• Is confident at motivating and engaging with project participants at all levels;
• Can take the lead on supporting service-users;
• Has outstanding interpersonal and teamwork skills, with the ability to work across the team and deliver on shared objectives;
• Is reliable in terms of working independently and remotely, and implementing agreed actions;
• Takes a positive, communicative and proactive approach to work and problem-solving;
• Has effective time management skills, with the capacity to independently oversee relevant training tasks;
• Can develop the role to adapt to the needs of the project and participants.

Subject to availability of funds for salaries, opportunities for further paid work and career development (including full-time and permanent position) will be offered to the right candidate.

Kindly note: a clear enhanced DBS certificate is mandatory for this role that involves working with vulnerable people. PCAP will cover all costs related to the DBS checks.

To apply, please email your CV to info@pcap.org.uk with a covering letter stating why you are interested in this role.

Please find the PDF of the full role here.

Please note that suitable candidates could be interviewed and selected before the deadline, so apply early!